Contact us
The Smith Family works with communities across the country to assist Australians living in disadvantage. Some of our staff and volunteers are based in schools, others work through community organisations and some have their own Smith Family offices. As you navigate through this site you will find information regarding who you should contact about each program, service or issue. Alternatively, you can view our full contact list below.
The Smith Family National Office - Community Programs
Level 9, 117 Clarence Street, Sydney NSW 2000
GPO Box 10500, Sydney NSW 2001
Telephone 02 9085 7222
Facsimile 02 9085 7299
e-mail tsfmktg@thesmithfamily.com.au
Donation Line 1800 024 069
Learning for Life Sponsorship Line 1800 633 622
email sponsorship@thesmithfamily.com.au
Volunteer Coordination Unit 1 300 397 730
or make an enquiry about volunteering here
To find a local office, please look under the appropriate state or territory in the "Local Community Offices and Locations" section below.
Recycling Operation
2 Birmingham Avenue, Villawood NSW 2163
Telephone 02 9754 6300
Facsimile 02 9728 3381
e-mail customerservice@thesmithfamily.com.au
Clothing Recycling 02 9754 6300
To find a New South Wales shop location, please go to Smith Family Shops - Retail Stores
Community Enterprise - VIEW
Level 8, 117 Clarence Street, Sydney NSW 2000
Telephone 02 9085 7178
Facsimile 02 9085 7294
or Toll Free 1800 805 366
e-mail view@thesmithfamily.com.au
Local Community Offices and Locations - Community Programs
Australian Capital Territory
Canberra
Cnr Launceston and Easty Streets, Woden ACT 2606
Telephone 02 6283 7600
Facsimile 02 6282 1725
Belconnen 02 6283 7600
Gungahlin 02 6283 7600
Tuggeranong 02 6283 7600
New South Wales
Parramatta
Level 1, 239 Church Street, Parramatta NSW 2150
Telephone 02 9895 1233
Facsimile 02 9689 3965
Alexandria Park 02 9699 9820
Ashmont 02 6925 5381
Auburn 02 9649 3092
Barrack Heights 02 4297 0822
Blacktown 02 9636 5926
Blue Haven 02 4399 0176
Broken Hill 08 8087 1888
Chester Hill 02 9645 6720
Claymore 02 4628 9199
Coffs Harbour 02 6650 0125
Dubbo 02 6884 5575
Fairfield West 02 9604 7731
Glenfield Park 02 6931 6046
Gosford 02 4323 2264
Goulburn 02 4821 2833
Green Valley 02 9607 4634
Jesmond 02 4951 2418
Lithgow 02 6353 1943
Macquarie Fields 02 9829 4432
Miller 02 9607 4634
Mount Druitt 02 9835 6842
Newcastle 02 4032 4700
Nowra 02 4423 3537
Orange 02 6360 4795
Parramatta 02 9895 1200
Raymond Terrace 02 4983 1084
Seven Hills 02 9636 5926
Shellharbour 4297 0833
Springfield 02 4324 1284
Tamworth 02 6766 4990 or 02 6766 4992
Taree 02 6551 0229
Tarrawanna 02 4285 7330
Tolland 02 6925 5381
Tuggerah Lakes 4333 4147
Tea Gardens Camp 02 4997 1564
Warrawong 02 4274 7431
Wagga Wagga 02 6925 5381
Wiley Park 02 9758 0982
Windale 02 4948 7296
Northern Territory
Darwin
Level 2, 6 Pavonia Place, Nightcliff NT 0810
Telephone 08 8985 6841
Facsimile 08 8985 5361
Alice Springs 08 8950 2548
Borroloola 08 8985 6841
Katherine 08 8971 2064
Palmerston 08 8985 6841
Ramingining 08 8985 6841
Tiwi Islands 08 8985 6841
Katherine Community for Children Initiative 08 8972 1364
Queensland
Brisbane
Level 1, 38 Hope St, South Brisbane 4101
PO Box 10500, South Brisbane BC 4101
Tel: 07 3115 6200
Fax: 07 3337 6424
Brighton 07 3869 1730
Caboolture 07 5428 2999
Cairns 07 4033 7469
Coolangatta 07 5536 6397
Coomera 07 5503 0840
Deception Bay 07 3204 0175
Inala 07 3714 9152 or 07 3714 9601
Ipswich 07 3812 2297
Logan 07 3804 3812
Mackay & Sarina 07 4957 5890
Maroochydore 07 5443 5864
Redlands 07 3115 6203
Rockhampton 07 4921 0303
Southport 07 5503 1580
Toowoomba 07 4659 0614
Townsville 07 4775 7138
South Australia
Adelaide
Ground Floor, 97 Pirie Street, Adelaide SA 5000
Telephone 08 8224 1400
Facsimile 08 8223 4421
Christie Downs 08 8186 2093
Elizabeth Downs 08 8252 8908
Elizabeth Vale 08 8252 5922
Hackham 08 8382 7587
Morphett Vale 08 8382 7619
Port Adelaide Enfield 08 8447 6431
Port Augusta 08 8641 3368
Salisbury North 08 8252 1015
Smithfield Plains 08 8252 7874
Whyalla 08 8644 3400
Tasmania
Hobart
Level 3-47, Salamanca Place, Hobart TAS 7000
Telephone 03 6223 2627
Facsimile 03 6223 8912
Bridgewater/Gagebrook 03 6263 5409
Chigwell 03 6223 2627
Launceston/North Eastern 03 6326 7898
Burnie/Wynyard 03 6442 5218
Victoria
Melbourne
73 Wellington Street, Collingwood Vic 3066
Telephone 03 9419 7666
Facsimile 03 9416 0725
Bairnsdale 03 5152 6769
Ballarat 03 5335 9627 or 03 5335 9546
Bendigo 03 5443 8802
Brimbank Community for Children Initiative 03 9311 2367
Broadmeadows 03 9066 3634 or 03 9066 3635
Collingwood 03 9419 7666
Dandenong 03 9797 1794 or 03 9797 1795
Epping 03 8401 0138
Geelong 03 5275 4087
Morwell 03 5133 9286
Shepparton 03 5858 9898
Sunshine 03 9311 2367
Werribee 03 9749 8375
Western Australia
Perth
Level 8, 14-16 Victoria Avenue, Perth WA 6000
Telephone 08 9265 5555
Facsimilie 08 9265 5556
Collie 08 9734 4260
Gosnells 08 9459 3703
Kwinana Community for Children Initiative 08 9265 5586
Kwinana 08 9265 5580
Maddington 08 9459 3703
Midland 08 9250 8865
Mirrabooka Area Community for Children Initiative 08 9440 6661
Port Hedland 08 9172 2408
Pilbara 08 9144 1854