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What is artificial intelligence (AI)?​

Key takeaways

  • AI means Artificial Intelligence – when computers do tasks that usually need human thinking. 
  • AI is already part of daily life, like movie suggestions or voice assistants. 
  • Schools are starting to use AI as a tool to support learning, but not all tools are the same. 
  • Talking about AI as a family helps everyone use it safely and confidently.
a person using a laptop with their hands on the keyboard
Artificial intelligence (AI) is when a computer or machine can do things that normally need people – like solving problems, recognising faces, or learning from experience. It doesn’t think like a human, but it can use input and information to make guesses or suggestions.

You probably already use AI without noticing, such as: 

  • Netflix or YouTube recommending videos  

  • Siri or Google Assistant answering a question  

  • Your phone unlocking when it recognises your face 

There’s also a newer type of AI called generative AI, which creates things like stories, pictures or summaries.

Why is AI important?

AI is becoming part of everyday life. It helps run the tools you and your child already use — things like maps, search engines, translation apps and even some programs used in schools and hospitals. 

Because AI is everywhere, it helps to understand the basics. When you know how AI works (and where it doesn’t), you and your child can: 
  • make safer choices online 

  • understand what AI can and can’t do 

  • feel more confident using technology 
AI isn’t something to be scared of. Think of it as a tool — one we can all learn to use well.

How is AI used in schools?

Schools across Australia are exploring AI in different ways. Some states have built secure, school‑approved AI tools to keep students safe.  

AI at school might look like:
These tools don’t replace teachers. They simply support learning and help teachers personalise support for students.

Benefits of AI

  • Helps personalise learning: AI can give tasks that match a student’s level. It can give quick feedback so students can practise and improve. 
  • Helps people learn: AI can support people with a disability and people who want to learn English. Tools like speech‑to‑text, translation and reading help can make work easier to understand. 
  • Builds future skills: Learning to use AI safely helps build digital skills for future jobs.

Risks of AI

  • AI can make mistakes: Sometimes AI gives answers that sound true but are wrong or unfair. It’s important to check the information and think for yourself. 
  • Students may rely on it too much: If students use AI to do the thinking, it can affect creativity, writing and problem‑solving. AI should help learning, not replace it. 
  • Safety and privacy concerns: Some AI tools do not protect personal information. They may not notice when someone shares something worrying or unsafe. This is why schools use secure platforms and have rules for students under 16.

Helpful questions to ask when using AI with your child

Encourage your children to pause and think critically by asking: 
  • Does this answer seem right? 
  • Where did this information come from? 
  • Why is this app suggesting this video or answer? 
  • What data is this tool collecting about me? 
  • Is this a safe place to share personal information? 
These simple questions can help build digital confidence and safe habits.

Tips for using AI at home

  • Talk openly about the apps your child uses and how they make choices. 
  • Explore AI together using trusted, school‑approved tools. 
  • Keep it balanced. AI is helpful, but so are textbooks, teachers and real conversations. 
  • Set healthy screen‑time routines, encourage breaks, offline activities and keep devices out of bedrooms at night. 
  • Build digital confidence. Practise using AI tools together, ask questions, and let your children learn by doing. 
  • Stay informed using reliable Australian resources.

Want to learn more?

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