How to contact us
Live Chat
Live Chat with us Monday to Friday between 10am and 4pm (Sydney Time).
Click the Chat icon, in the bottom right-hand corner of the Learning for Life Help Centre or My Smith Family.
Online Form
Have a question? Send an enquiry to our team and we’ll get back to you.
We aim to respond to all enquiries within 5 business days.
Phone
Call 1800 280 223 Monday to Friday between 9.30am and 5pm (Sydney Time).
Accessibility Services:
- National Relay Service: choose your preferred method and ask for 1800 280 223.
- Translation and interpreter services: call 13 14 50 and ask the interpreter to phone 1800 280 223.
How to recognise a call from us
We want to make it easier for you to know when we’re calling.
What number will show up?
If you get a call from our Learning for Life Contact Centre, the number that will show up is 02 4404 2206. Knowing this number can help you tell it’s us and not a scam.
What if you miss our call?
No worries, you can call us back for free on 1800 280 223.
Save these numbers so you know when we’re calling you and how to call us back.
Make a booking
Book a time to speak with our team when it suits you.
Bookings are available Monday to Friday between 9.30am and 5pm (Sydney Time).
Learning for Life Help Centre
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