3,595 children urgently need support before they head back to school.

Our Programs
- Literacy programs
  Providing resources and support to help children living with disadvantage achieve the required reading standard.
- Technology programs
  Providing children and young people living with disadvantage with the critical skills, access, and equipment they need.
- Numeracy programs
  We support early years educators and community professionals in building foundational math skills in children under their care.
- Learning for Life
  Learning for Life is an innovative, evidence-based program that supports students throughout their education to achieve positive long-term outcomes for young people experiencing disadvantage.
- Mentoring programs
  Mentoring programs for students living with disadvantage that provide the encouragement they need to build aspirations for their future.
- Aboriginal and Torres Strait Islander programs
  Our work engages Aboriginal and Torres Strait Islander communities in learning through education, life skills and role models, promoting culturally responsive practice.
Our learning support and mentoring programs in 90 Australian communities directly help children in need achieve their goals through education.
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  Share your skills to help Australian children in need transform their lives through education.
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  Participate in events and activities that support young Australians experiencing disadvantage.
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  Learn about VIEW, a leading women’s volunteer organisation and support network with over 13,000 members, across Australia.
Ways to Give
- Sponsor a child
  Through child sponsorship, you will be matched to an Australian child in need, helping to support the cost of their school essentials.
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  Ensure that future generations of Australian children have the support they need to make the most of their education.
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  Become a monthly donor and provide continual support throughout all stages of a child’s education.
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  Through your philanthropy, you can ensure that young Australians impacted by poverty get the education that all children deserve.
- Single donation
  Your donation will help young Australians in need by providing access to our Learning for Life education support programs.
- Workplace giving
  Making small, regular donations to The Smith Family through Workplace Giving is an easy way to help change the lives of young Australians living in poverty.
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Administration Support Volunteer (25-26BLKLFLAS2148) Blacktown, NSW

Location: Westpoint Office Tower Blacktown, NSW
Position Type: Administration Support Volunteer (25-26BLKLFLAS2148) Blacktown, NSW
Time Commitment: One day per week; Mon, Tue, Wed or Thu – 9:30am to 4pm for a minimum six-month commitment.

Administration and Customer Service volunteers participate in a range of activities and supporting administrative tasks such as answering phones and email queries, entering and managing important data, and organising mail-outs. They also support positive interactions with parents/carers, school staff, and other Smith Family team members and volunteers during their engagement.

Through this rewarding role, volunteers provide critical background support for the educational and social development of young Australians in need so they can succeed at school and create better futures for themselves.

At The Smith Family, we provide all our volunteers with key information about our work, important policies relevant to volunteering, and role-specific training. For this role, volunteers will complete a combination of online induction and ‘on-the-job’ task training to prepare them for their volunteering role.

Key Activities / Duties

Review documents that need to be scanned and saved into SharePoint.
Manage email tasks
Manage data entry and Excel spreadsheets
Perform general administrative duties including archiving of hard copy documents earmarked for secure commercial storage.
Perform general administrative duties that would support a Program Coordinator.
Accurately applying naming conventions to digital files
Assist with file migration to the appropriate team library/folders in the NSW ACT State Operations SharePoint library hub.
Conduct research in record management practice

Skills / Experience

High level of attention to detail
Excellent customer service, interpersonal, and written communication skills
Ability to multitask and work to tight deadlines
Ability to work independently as well as part of a team
Experience that demonstrates sound record management practices
Strong computer skills including database management and use of current Microsoft Office programs including Excel and Outlook
Previous experience providing administrative and customer service assistance within a professional and confidential environment is desirable
Awareness of the Education and Community Services sector and issues affecting young people impacted by poverty is desirable.

Required checks:

National Police Check
Child Protection Check (Working with Children Check)
2 x Reference Checks

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