Personal and contact details
This includes:
- your name
- date of birth
- address
- phone number
- email address
Why we ask for this:
So we can stay in touch with you and share important updates about Learning for Life.
My Details: Why we ask for your information
As part of Learning for Life, we ask you to share some information about yourself and your family. We know this can feel personal, and we want you to understand why we ask for it.
The information you share helps us:
- stay in touch with you
- understand your family’s needs
- offer support that is right for your situation
It also helps us improve our programs and meet our responsibilities so we can continue supporting families like yours.
We only collect the information we need, and we take care to keep it safe. We follow privacy laws and our Privacy Policy when handling your information.
Below is a summary of the information we ask for and why we ask for it.
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Alternate contact
This includes:
- details of a trusted person we can contact if we’re unable to reach you
Why we ask for this:
So we can still pass on important information if we can’t contact you directly.
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Culture and language
This includes:
- languages spoken at home
- cultural background
- whether you need an interpreter
Why we ask for this:
So we can communicate with you in a way that feels respectful, clear and accessible.
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Household information
This includes:
- who lives in your household
Why we ask for this:
So we can better understand your family situation.
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Education and employment
This includes:
- information about your education and employment
Why we ask for this:
So we can understand different family experiences and continue improving our programs.
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Health information
This includes:
- information about any health, medical or learning needs for you and your children.
Why we ask for this:
So we can support your child’s learning and participation, and make sure our support is safe and suitable.
We only collect the health information we need and handle it with care and confidentiality.
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Internet and devices
This includes:
- whether you have internet access at home
- what devices your family uses
Why we ask for this:
So we can plan programs that work for different families and levels of digital access.
Keeping your details up to date
Life changes, and your details can change too.
From time to time, we may ask you to confirm or update your information. You can also update your details at any time in the My Details section of My Smith Family. Keeping your information up to date helps us:
- stay connected with you
- share the right information
- support your family in the best possible way
If you have questions about your information or privacy, you can contact the Learning for Life Contact Centre or read our Privacy Policy.
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