The Smith Family Store Gift Cards Terms and Conditions

1. The Smith Family Store Gift Cards

Definitions:

In these terms and conditions applicable to the purchase and use of Smith Family Gift Cards (“Terms and Conditions”), the following definitions apply:

"Activate" means the initial loading of AUD value onto a Smith Family Gift Card at the time of purchase.

"Card Balance" means the unspent value of a Smith Family Gift Card at any particular time.

"Expiry Date" means the date on or before which a Smith Family Gift Card will be available for Redemption, which date shall be three (3) years after the date of purchase.

"Redeem" means to reduce the value loaded on a Smith Family Gift Card by using the Smith Family Gift Card to purchase goods from a Store.

"Smith Family Gift Card" means a physical Smith Family Gift Card, not used for promotional reasons.

Store” means a Smith Family retail store located in New South Wales or the Australian Capital Territory.

A reference to "we", "us", or "our" is a reference to The Smith Family. A reference to "you" or "your" is a reference to any person who purchases or uses a Smith Family Gift Card.

2. Agreeing to the Terms and Conditions

2.1. These Terms and Conditions apply to all Smith Family Gift Cards issued on or after 3rd December 2018.

2.2. By purchasing, Activating, Redeeming or attempting to Redeem a Smith Family Gift Card or by making a Card Balance enquiry in relation to a Smith Family Gift Card, you agree to be bound by, and to comply with, these Terms and Conditions.

2.3. If you give a Smith Family Gift Card to another person (“Gift Card Recipient”), you must ensure that the Gift Card Recipient is aware of these Terms and Conditions and of the Expiry Date of the relevant Smith Family Gift Card.

3. Purchasing a Smith Family Gift Card

3.1. A Smith Family Gift Card may be purchased in store at any Store.

3.2. A Smith Family Gift Card is available for purchase and Activation at point of sale in any Store for any denomination from $10 to $500.

3.3. A Smith Family Gift Card is valid for use on or before the Expiry Date. Any unspent value remaining on the Smith Family Gift Card after the Expiry Date cannot be used or Redeemed, and will be forfeited. The Expiry Date will appear on the reverse of the Smith Family Gift Card and on the proof of purchase in any transaction in which the Smith Family Gift Card is Redeemed.

3.4. Goods and Services Tax (GST) is not applicable of the sale of Smith Family Gift Cards.

4. Redeeming a Smith Family Gift Card

4.1. A Smith Family Gift Card should be treated as cash. It cannot be replaced if lost or stolen. Once Activated, a Smith Family Gift Card may only be used for purchases at a Store. A Smith Family Gift Card cannot be returned or exchanged for cash.

4.4. The Card Balance may be requested at any time in a Store. No change will be given. The Card Balance is printed on the register receipt each time you use your Smith Family Gift Card. Any balance remaining on a Smith Family Gift Card may only be used in whole or in part against purchases at a Store prior to the Expiry Date.

4.5. The resale of Smith Family Gift Cards is strictly prohibited, except with the prior written consent of The Smith Family (which consent may be withheld in our discretion). If approval for resale is granted, the Smith Family Gift Card cannot be re-sold for more than the original purchase price.

4.6. Where the price of the goods being purchased with a Smith Family Gift Card exceeds the Card Balance, you must pay the amount exceeding the Card Balance by an alternative payment method at the discretion of the Smith Family.

4.7. Once your Smith Family Gift Card has reached a nil balance it cannot be re-Activated.

5. Lost or Stolen Smith Family Gift Cards

5.1. You must treat your Smith Family Gift Card like cash. If your Smith Family Gift Card is damaged, please visit a Store. However, we have no obligation to replace or refund value for lost or stolen Smith Family Gift Cards except where we have breached any condition or warranty implied under law that cannot be excluded in these Terms and Conditions.

5.2. We may, in our discretion, place a stop on your Smith Family Gift Card if:

(a) You report that your Smith Family Gift Card has been lost or stolen, and you are able to provide evidence of purchase of the Smith Family Gift Card; or

(b) We believe (or reasonably suspect) that you have used your Smith Family Gift Card (or will use) your Smith Family Gift Card contrary to these Terms and Conditions.

6. Liability

6.1. You are responsible for your Smith Family Gift Card, and are liable for all transactions made using your Smith Family Gift Card.

7. Relationship with The Smith Family Store

7.1. The Smith Family Gift Cards may be used as personal or business gifts, but must not be used in connection with any marketing, advertising or other promotional activities (including without limitation in websites, internet advertisements, email, telemarketing, direct mail, newspaper and magazine advertisements, and radio and television broadcasts) unless you obtain the prior written approval from The Smith Family.

8. Contacting The Smith Family Store

8.1. If you have questions about your Smith Family Gift Card, please email us at [email protected]