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Supporter Survey 2018 - Terms and Conditions

  1. Information on how to enter and details on the prize form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions.
  2. The promotion is open to Australian residents over the age of 18 who receive an invitation to participate in a supporter survey directly from The Smith Family (“Promoter”) via an eDM or Direct Mail from 23 July 2018.
  3. Entries open at 9am AEST on Monday 23 of July 2018 and close at 11:59pm AEST on Friday 31 August 2018 (“Promotional Period”).
  4. No donation or purchase is necessary to participate in the survey or the prize draw.
  5. On return or online submission of their completed survey within the Promotional Period, each participant will automatically receive one entry in the prize draw.
  6. Surveys which are incomplete and surveys which are received or submitted online after the end of the Promotional Period will not be accepted for inclusion in the prize draw.
  7. Each participant may receive only one entry in the prize draw.
  8. This is a game of chance and skill plays no part in determining the winner. The winning entry will be selected at random by the Promoter. The Promoter’s decision is final and no correspondence will be entered into.
  9. The prize is one $400 Officeworks Gift Card donated by Officeworks, one of The Smith Family’s major corporate partners. The fulfillment of the prize will be carried out in accordance with The Smith Family’s privacy policy.
  10. The total prize pool is valued at $400.
  11. The winner will be notified via email or telephone following the prize draw on 3 September 2018. If the Promoter is unable to contact the winner by 7 September 2018, the Promoter reserves the right to draw a new winner.
  12. The prize is not exchangeable other than for goods and services provided by Officeworks, and is not redeemable for cash.
  13. If the prize is unavailable, the Promoter, at its discretion, reserves the right to substitute the prize with a prize of equal value and/or specification.
  14. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated for any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law: (a) to disqualify any entrant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.
  15. Any cost associated with completing and returning or submitting the survey is the responsibility of the participant.
  16. This promotion and these Terms and Conditions are subject to the jurisdiction of the relevant courts sitting in Australian States and Territories.
  17. The Promoter is The Smith Family (ABN 28 000 030 179) of Level 9, 117 Clarence Street, Sydney, NSW, 2000, ph 02 9085 7222. Any questions, comments or complaints regarding this promotion should be directed to The Smith Family via [email protected] or 1800 024 069.

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