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Donate clothing

Clothing donations generate cost efficiencies

The Smith Family is one of Australia's largest charity clothing recyclers with 19 retail stores and hundreds of clothing bins across NSW and the ACT.

Our multi award winning recycling operation has collected, sorted and sold new and good quality used clothing, accessories and bedding for more than 50 years.

The proceeds we make from the sale of clothing donations help to keep our administration costs as low as possible. This ensures that the majority of funds raised through donations from supporters can be spent directly on programs for disadvantaged students.

What to donate

We accept good quality new or near-new clean, wearable clothes, accessories and bedding with no rips, stains or tears. Items with original tags or little wear and tear sell at higher prices in our stores, helping us to raise more funds for our community programs. Acceptable products include men's, women's and children's clothes and accessories such as shoes and handbags that you would wear again.

We are unable to accept broken or damaged items, or clothing with broken zippers or stains. We do not accept white goods, electrical items or mattresses. Donations of furniture and bulky goods (non-electrical items only) can only be accepted in certain regions of NSW.

Please contact Customer Service on 1300 737 166 for further details.

Shirts hanging on a rack

How to give to us

Donating clothes

We accept donations in a variety of ways:

  • our clothing donation bins located throughout NSW and the ACT - simply drop your clean, wearable clothing items into a Smith Family labelled clothing bin near you,

  • our retail stores - accept good quality donated items, refer to each individual retail store for what donated items they can accept and what they stock,

  • from your home - our transport fleet collect donations from houses in Sydney, the Central Coast, Wollongong and the Illawarra, the Blue Mountains and Canberra, to book a pick up call us on 1300 737 166 or complete the enquiry form below,

  • from wholesalers, distributors and retailers - we accept sample or previous season stock which includes clothing, accessories and manchester. Call our team today on 1300 737 166 or complete the corporate product donation enquiry form to find out how you can donate your stock and keep it out of landfill

  • from schools or corporate partners running clothing drives - to find out how you can to organise a clothing drive, call us on 1300 737 166.

Clothing recycling in the community

Our Recycling Operation

Clothing donations bin

Our Recycling Operation

The Smith Family has long been known for our recycled clothing business.

The surplus revenue generated from these sales locally and from overseas markets helps to offset our organisational costs, ensuring that more of the funds received from fundraising activities can be spent on programs benefiting our students.

Established in 1963, today our multi award winning recycling operation collects, sorts and sells more than 10 million kilograms of good quality recycled and new clothing, footwear and accessories each year.

Clothing donations are collected through our extensive network of clothing bins in NSW and the ACT,  through our partnerships with our corporate partners and clothing collection drives held by schools and businesses.

These donated clothing items are then sold in one of The Smith Family's retail stores in metropolitan and regional NSW and the ACT or to our overseas partners (exported) to regions including Africa and the Pacific Islands and other regions.

Our proven logistics and warehousing procedures ensure the products we sell are of a high quality, with over 75 per cent of donations re used, this saves water and energy, reduces landfill waste and impact on the environment, also generating vital funds for our community programs.

We partner with local councils and governments, corporates and businesses, schools and other not–for–profits to promote recycling initiatives to support and improve economic, social and environmental outcomes.

The Recycling Journey

Purchasing recycled clothing conserves the environment. The Smith Family prevents more than 7.5 million kilograms of textile waste ending up in landfill each year.

The journey of donated clothing

Our impact

Recycle clothing

Save water, save energy, save landfill.

7.5 million kg of waste diverted from landfill each year

By purchasing recycled clothing, we are conserving the environment. Each year, The Smith Family prevents more than 7.5 million kg of textiles waste from ending up in landfill.

Supporting programs for disadvantaged students

Every purchase from one of The Smith Family's retail stores supports programs to help disadvantaged students.

Join The Smith Family recycling team

We are grateful to more than 300 volunteers each year who support the work of our Recycling Operation and retail stores.

In addition to our valued volunteers, we are proud to have more than 100 paid team members working across our retail stores and factory who are responsible for logistics, sorting and grading collected items and the processing and selling of finished goods.

Our Recycling Operation team members bring their unique skills to The Smith Family in a variety of roles outside of the traditional community sector roles, inspired by our vision of a better future for young Australians in need. The Recycling Operation team contributes much needed funding to the administrative costs of The Smith Family which allows us to give more back to the families, children and communities we support.

To be part of this amazing team, view our current employment opportunities or to see what our team members say about The Smith Family Employment Promise.

Donate clothing

Enquiry form

Thank you for getting in contact

Thank you for your enquiry with The Smith Family Recycling Operation. A member of our team will contact you within the next business day.


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