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My Smith Family and our Supporters

A new way to manage your giving

Welcome to My Smith Family. We want to make supporting disadvantaged Australian children as easy as we can. You can now view, download and print your tax receipts online. You can also view your history of support, update your personal details and access your payment information – all in one place! In addition, Sponsors can now write to their students and view their student’s profile online.

We hope you find this an easier way to manage your generous support. Click on 'REGISTER' below to begin.


How you can use my smith family

Supporters - Download your tax receipts

Once logged in, by clicking on 'My receipts' you can view your donation history and download tax receipts for the last 2 years in one secure location. If you'd like to receive a copy of your receipt via email, simply click on the envelope icon. New donations will appear in the list below within 2 business days of receipt.

Supporters - See your support history

Your summary provides a snapshot of your donations and the difference you've helped make for disadvantaged Australian children. Key information like your donations this financial year, number of sponsored students and information on your most recent donation.

Because of you we can help more young Australians in need to succeed at school and go on to a better future. Thank you for your ongoing support.

Supporters - Update address and payment details

To make sure you receive all the latest information from The Smith Family we've made it much easier for you to keep your contact details up to date. And for regular supporters you can now update your banking details online.

Supporters - Write to student and view profile

Using My Smith Family you can now view your Student Profile online, any time of the year. And we've made communicating with your student easier so you can send encouraging words of support.

Details you'll need to register

Supporters - Official receipt Supporter ID

To register for My Smith Family you'll need to have already donated to The Smith Family. When you donated you would have received a receipt or letter that included a unique 'Smith Family ID'. This would have been either in the bottom section of a tax receipt or at the top right hand corner of most Smith Family letters.

If you are having trouble finding your Smith Family ID our Supporter Care Team will be able to help you. Contact them on 1800 024 069 or via email at [email protected].


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