How to correspond with your student
You can send messages, emails, letters, cards or gifts to your student. All correspondence comes to the Smith Family offices to review first, to ensure your privacy and your student’s privacy is protected. We will then forward this on to your student.
My Smith Family
Send your student(s) a message via the My Smith Family portal by following these easy steps:
- If you are an existing user login to the My Smith Family portal or register for an account
- Select My sponsored students from the menu
- For the student you would like to send a message to select ‘View details’ > ‘Corresponding with your student’ > ‘Write a letter’
- Type your message and then select submit
Some students may not have email access, but you can send an email to us at firstname.lastname@example.org and we will print this out and send it on to your student. Please include your Smith Family ID and your student’s name and student ID in the email.
Your Smith Family ID (found on any letters or correspondence from The Smith Family to you)
Attn: Your student’s name
Your student’s ID
(found on your student’s profile)
Send your correspondence and gifts to:
Learning for Life student correspondence
The Smith Family
GPO Box 10500
Sydney NSW 2001
If you have any questions, or can’t find your Smith Family ID or student ID, call us on 1800 633 622 as we are happy to assist you over the phone.