Our actions toward reconciliation
The Smith Family formally began its reconciliation journey in 2010. In February 2026, we launched our fifth Reconciliation Action Plan (RAP) – our third Stretch RAP – continuing our commitment to fostering a fairer, more equitable Australia. We are grateful for the guidance from our National Advisory Group on Issues Concerning Aboriginal and/or Torres Strait Islander Peoples, RAP Working Group, State and Territory Activation Groups, and Reconciliation Australia in shaping this next Stretch RAP.
Our vision for reconciliation
CEO Doug Taylor reflects on National Reconciliation Week 2026
During National Reconciliation Week 2026, themed “All In”, our team engaged in activities designed to build awareness and support, including:
- A screening of the movie Always Watching
- A national team quiz
- A guided tour of the Yiribana Gallery at the Art Gallery of NSW
These events, alongside participation from volunteers such as VIEW members, fostered deeper understanding and dialogue between Aboriginal, Torres Strait Islander, and non-Aboriginal peoples.
We continue to develop strong partnerships with external stakeholders and our National Advisory Group to drive reconciliation outcomes. Cultural competence is enhanced through ongoing Cultural Awareness Learning Strategy implementation and regular Acknowledgement/Welcome to Country protocols at all meetings. A refreshed Aboriginal and Torres Strait Islander Employment and Volunteering Strategy is underway to increase and retain paid and volunteer team members.
There really were some wonderful opportunities to reflect, learn and grow. Of course, the work of Reconciliation is ongoing and I will certainly think about how I can continue to challenge myself to Be Brave and Make Change - each of our individual contributions to this work matter.
Working within the four pillars of reconciliation
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Relationships
We strengthen connections by actively participating in National Reconciliation Week, NAIDOC Week, and ongoing engagement with our Learning for Life partner schools throughout the year. -
Respect
Our team incorporates Welcome to Country or Acknowledgement of Country at all key events, ensuring respectful and welcoming environments for Aboriginal and Torres Strait Islander families and communities.
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Opportunities
Our procurement policy encourages team members at The Smith Family to utilise Aboriginal and/or Torres Strait Islander businesses, to assist in creating economic empowerment and fostering inclusive growth within these communities. -
Governance
A dedicated new business unit leads cultural governance, focusing on improving employment practices and communications to support self-determination and cultural safety.