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Digital Access: equal access to vital digital tools

Digital technology is a fundamental part of 21st century learning. Yet some children are missing out.

Today’s students conduct much of their schoolwork online. Assignments, homework activities and learning programs are often delivered and completed via the internet – and students must have access to appropriate devices, and the knowledge to use them, or risk falling behind. 

Over half of the families The Smith Family supports say they can’t afford the essential digital learning tools their children need.1

Families on low incomes are some of the most digitally excluded in Australia.2 This often means children do not have the data, devices or skills they need to fully participate in their education. 
We received a laptop from The Smith Family, and it’s helped with a lot of schoolwork. It also helps me participate in programs such as student2student.
Holly, Digital Access program participant
Without the laptop and internet, I wouldn’t have been able to do my schoolwork. I’m so very grateful for the support.
Emmanouela, Digital Access program participant

About Digital Access

The Digital Access program aims to improve digital inclusion for students and their families. The program provides: 

  • access to low-cost internet 
  • devices, such as refurbished laptops 
  • on-hand technical support for students when they need it 
  • digital literacy skills, so students have the knowledge to confidently use their device and safely participate in the online world. 

The program not only equips students with critical skills and tools for their education today – it sets them up to so they can better navigate the increasingly digital world beyond school. 

Paula and Peter on the computer

Digital Access: making an impact

For a child to have an equal chance at a good education, they must have equal access to the learning tools they need. This includes digital tools and the skills to use them. That’s why The Smith Family has been delivering digital technologies to the students and families we support since 2007. 

Our success so far

Our learning programs


1The Smith Family (2024), Family Pulse Survey.

2QUT Digital Media Research Centre, Advancing digital inclusion in low income Australian families: Interim findings report, October 2022.