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Retail Stock Handling and Maintenance

What are The Smith Family Retail Stores?

Did you know that every purchase from a Smith Family store supports programs to help disadvantaged children to succeed at school?

We have 19 retail stores across New South Wales and the ACT where you can find an excellent range of new and near new women's, children's and men's clothing, accessories and manchester.

With a large volume of donations, our stock changes regularly, so there's always something new in store. We're currently investing in our retail stores to make the shopping experience even better and we need great volunteers to help us support disadvantaged children to succeed at school.

What does a Stock Handling Assistant do?

This role assists the store manager and Retail team by ensuring adequate stock is on the floor. This includes sorting and preparing donated stock for sale or redistribution, preparing stock to a high standard in accordance with store processes regarding stock placement, preparation and display

What does a Warehouse Assistant do?

This role assists in the smooth running operation of the store warehouse, including by salvaging/sorting incoming donations, liaising with the general public during furniture/donation interactions, and helping to prepare items for sale.

Key responsibilities include:

  • Accepting, sorting and cleaning of donations ready for placement on the store floor
  • Hanging, steaming and stock ready for placement on the floor
  • Moving stock onto the floor in the correct location and colour-code
  • Assisting with stock management and general housekeeping duties
  • Providing exceptional customer service as per The Smith Family service standard
  • Taking a proactive approach to WH&S in accordance with store policies and procedures, in particular unpacking boxes in accordance with manual handling policies and the correct use of tagging guns and pens whilst labelling stock (eg by size and colour), and correct storage
  • Alerting the store manager of any hazards that may be come present in the store

Key skills/qualities include:

  • Strong interpersonal and communication skills
  • Ability to work within a team environment
  • Professional ethical standard in alignment with The Smith Family code of conduct
  • Demonstrates initiative and with a “can do attitude”
  • Retail Certificate 1 or previous retail experience is highly regarded

Key responsibilities include:

  • Providing exceptional customer service for furniture pickups/drop offs as per TSF service standard
  • Salvaging and sorting activities in accordance with store policies and procedures
  • Assisting with stock management and general housekeeping duties
  • Taking a proactive approach to WH&S in accordance with store policies and procedures
  • Reporting any hazards reporting to store manager or person in charge

Key skills/qualities include:

  • Strong interpersonal and communication skills
  • Ability to work within a team environment
  • Professional ethical standard in alignment with The Smith Family code of conduct
  • Demonstrates initiative and with a “can do attitude”
  • Manual handling training is highly regarded

Retail Stock Handling Locations

Store Day(s) required Currently Recruiting   Store Day(s) required Currently Recruiting
Bankstown Mon, Wed, Fri
  Hurstville Mon
Bateau Bay Mon-Tue 9:00-4:00
Thurs-Sat 9:00-4:00
Yes   Kempsey All days Yes
Blacktown TBC   Liverpool All days Yes
Bowral Mon, Thurs, Fri 10:00-1:00
Yes   Marrickville All days Yes
Burwood All days   Penrith All days
Campsie Wed 10:00-3:00
  Port Macquarie TBC
Coffs Harbour Mon, Wed, Fri 9:00-1:00
Wed, Fri 1:00-5:00
Yes   Rockdale TBC
Dubbo Mon-Fri 1:00-4:00
Sat 10:00-12:00
Yes   Toronto All days

Fairfield Mon-Fri 11:00-3:00
Yes   Wollongong Tues, Fri
Yes
Goulburn All days Yes   Woden Mon, Thurs, Fri 10:00-2:00 and 2:00-5:00
 Neutral Bay Mon - Sat     9.00am - 4.30pm   Yes    Mosman Mon - Sat     9.00am - 4.30pm   Yes 

Retail Warehouse Locations

Store Day(s) required Currently Recruiting   Store Day(s) required Currently Recruiting
Bateau Bay Mon-Sat 9:00-4:00
Yes
Wollongong Mon, Thurs, Fri
Yes

If your preferred location is not currently recruiting, please check back later

Screening Requirements

National Police History Check Child Protection Check PED References Training
Police Check Child Protection Check Prohibited Employment Check References Training
Yes No Yes Yes Yes

Please complete the form below to express interest in volunteering as a Stock Handling Assistant or Warehouse Assistant in The Smith Family retail stores. The information collected below is used to process your application.

If you experience any issues in submitting your application, please call our Volunteer Coordination Unit on 1300 397 730 or email [email protected] for assistance.
* mandatory fields

My Details
Applicants must be over 16 years of age
Smith Family ID (if known)
About Me

Your answers here are used to help assess whether this is the right volunteer opportunity for you

What experience and/or interests do you have relevant to your chosen role?
Please explain in a few sentences why you’d like to volunteer with us in the role you’ve chosen (i.e. what appeals to you about the opportunity)?
Please upload files in either .doc or .pdf that are less than 10MB in size.
My Volunteering
Please tick the days that you are available to volunteer
Please select the option which best applies

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