Retail Visual Merchandiser

What are The Smith Family Retail Stores?

Did you know that every purchase from a Smith Family store supports programs to help disadvantaged children to succeed at school?

We have 19 retail stores across New South Wales and the ACT where you can find an excellent range of new and near new women's, children's and men's clothing, accessories and manchester.

With a large volume of donations, our stock changes regularly, so there's always something new in store. We're currently investing in our retail stores to make the shopping experience even better and we need great volunteers to help us support disadvantaged children to succeed at school.

What does a Visual Merchandiser do?

This role provides the opportunity to use and enhance your excellent visual merchandising skills whilst making a direct impact in helping disadvantaged children to succeed at school.

The purpose of this volunteer role is to support the store manager and Retail team to help us display our regularly changing stock, to appeal to our stores’ diverse customer. With every purchase from a Smith Family store supporting programs that help disadvantaged children to succeed at school, this volunteer role will be directly contributing to our ‘buying is giving’ philosophy.

Key responsibilities include:

  • Providing visual merchandising recommendations to the Store Manager to use space productively to maximise sales
  • Designing store windows displays in accordance with style guide and The Smith Family standards
  • Ensuring products are priced and displayed in accordance with Smith Family procedures
  • Helping the Retail team maintaining constant colour coding of garments
  • Assisting with stock management and general storekeeping duties
  • Taking a proactive approach to WH&S in accordance with store policies and procedures
  • Providing excellent customer service to clients and customers

Key skills/qualities include:

  • Strong visual merchandising skills
  • Interpersonal and communication skills
  • Ability to work within a team environment
  • Professional ethical standard in alignment with The Smith Family code of conduct
  • Demonstrates initiative and with a “can do attitude”
  • Previous visual merchandising experience

Retail Store Locations

StoreDay(s) requiredCurrently Recruiting StoreDay(s) requiredCurrently Recruiting
BankstownThurs-Sat HurstvilleFri
Bateau BayMon, Wed 9:00-12:00
Yes KempseyTBC
Blacktown TBC  LiverpoolAll daysYes
BowralMon, Wed-Fri 10:00-1:00
Yes MarrickvilleAll days Yes
CampsieMon, Tues, Thurs, Fri
All days

Coffs HarbourTBC Port Macquarie
Mon 9:00-1:00

DubboTBC Rockdale
Wed 9:00-1:00
FairfieldMon-Sat 9:00-1:00
Yes Toronto

GoulburnAll daysYes Wollongong
Tues, Fri
 Neutral BayMon - Sat      9.00am - 4.30pm  Yes  Woden
Mon, Wed, Fri 10:00-1:00 and 1:00-4:00

If your preferred location is not currently recruiting, please check back later

Screening Requirements

National Police History Check Child Protection Check PED ReferencesTraining
Police CheckChild Protection CheckProhibited Employment CheckReferencesTraining
YesNo YesYesYes

Visual Merchandiser Application Form

Please complete the form below to express interest in volunteering as a Visual Merchandiser in The Smith Family retail stores. The information collected below is used to process your application.

If you experience any issues in submitting your application, please call our Volunteer Coordination Unit on 1300 397 730 or email [email protected] for assistance.
* mandatory fields

My Details
Date of Birth *
Applicants must be over 16 years of age
Do you identify as an Aboriginal and/or Torres Strait Islander Australian?

Supporter ID (if known)
About Me

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What experience and/or interests do you have relevant to your chosen role?
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My Volunteering
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